Tourist Information Freiburg

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4.2

( 16 reviews )

Travel Services, Public Transportation, Walking Tours

Closed 08:00 AM - 06:00 PM See Hours

Rathauspl. 2-4, 79098 Freiburg im Breisgau, Germany +49 7613-881-880

Tourist Information Freiburg is a brand that provides essential guidance and assistance to tourists visiting the city of Freiburg, Germany. The brand aims to make the travel experience of visitors as smooth and enjoyable as possible. They provide information on the city's attractions, accommodations, transportation options, and more. With its efficient and friendly staff, Tourist Information Freiburg is committed to delivering excellent customer service to its clients. The brand's website and social media pages contain up-to-date information on the city's happenings, making it easy for tourists to plan their itinerary. Tourist Information Freiburg also offers assistance to businesses and event organizers who wish to incorporate tourism in their activities. With their expertise in the tourism industry, Tourist Information Freiburg provides invaluable support to the city's visitors and stakeholders.

Amenities and More

Accessibility
- Wheelchair-accessible entrance
Children
- Good for kids

Reviews

4.2/5

16 reviews

5 stars

4 stars

3 stars

2 stars

1 stars

James echols

March 22, 2024

Friendly staff, English spoken. However there is not much useful information about black forest(I need to google online by myself), the map cost 1 €.

Eric garcia

March 22, 2024

I visited just when they were about to close. Staff immediately went from speaking English to us to speaking full German, which was difficult for us. I understand that your work shift is over, but you did not need to treat tourists that way just to get them to leave quickly.

Stephen chan

March 22, 2024

2 stars only for the free wifi and a few pamphlets on the wall. Otherwise, customer service from the middle aged brown haired man was not friendly, informative, or welcomed warmly. He seemed like he did not enjoy his job or liked being there to help tourists. I asked about any attractions or nice places to see in the city, any music/dance/theatre activities, or anything that would be good for children and his response was, “no” for practically everything. He didn’t even give any suggestions, said Germany did not have anything on Mondays, and that there were no events here. It was the least helpful and unfriendliest tourist office visited on our trip in January. Would find a different representative to serve your city for international appeal.

Elizabeth grunewald

March 22, 2024

If you want to be given a city map you will have to buy a 1€ map!! Otherwise, in my opinion, they don’t give you good information to visit the town. First time in my life that I experience such a service!

Enzo francisco pagol

March 22, 2024

Very helpful! You must stop here and get a map of the city, it will show you the city transit routes and minimize some of your walking. English is spoken and maps are in English. The staff knows about all the events and locations that are a must see.